[This role has now been filled]

We are Bees Abroad, working to enable communities to empower themselves, through sustainable beekeeping. Together with local beekeeper trainers and organisations we educate, guide, and mentor communities in local best practices in Beekeeping, business creation, and protecting the environment.

Whilst we are a small charity, we drive a lot of impact and have great ambition. We are looking for a supporter care and donor stewardship manager to help us elevate and continue our efforts. This individual will be working closely with our CEO, key supporter ambassador and fundraising campaigns manager and will be responsible for nurturing long lasting relationships with new and existing supporters (donors, volunteers, individual fundraisers, etc).

You should be well organised, proactive, and have the ability to inspire those around you.

Supporter Care Manager Responsibilities: 

• Communicating with donors, volunteers and partners in a timely manner
• Taking ownership and managing maintenance of supporter database (Hubspot)
• Planning, designing and managing the organisation’s email newsletters (MailChimp)
• Planning and implementing communication strategy (email newsletters only) for the best, ‘supporter experience’, including using automations where possible
• Building the foundations of the Hive Twinning community through specialised communication and project updates, as well as with exclusive events
• Organising yearly, in-person event for supporter appreciation
• Collaborating with fundraising campaigns manager on social media posts, videos, events and PR.
• Establishing good relationships with staff, members of the public, and the media.

Supporter Care Manager Requirements: 

• Previous experience in communication, stakeholder relationships and community development an advantage.
• Proficient using Hubspot (or similar CRM system), MailChimp and the Microsoft Office Suite
• Drive and enthusiasm to develop together with our team
• Excellent organisational and time management skills
• Excellent written, verbal and phone communication skills.
• We welcome creative and self-driven individuals who can take on the lead on building a community for our supporters

To apply, please contact katerina_prokopiou@beesabroad.org.uk